a New Year of Design is a project / webshop from Els Bauwelinck and Christophe Heylen, Kern02 Design Studio, based is in Rijkevorsel, Belgium.

Notice
Our products are unique and one of a kind. 
We are a small shop and will do our best to process orders / emails as soon as possible.

Shipping
The shipping cost depends on the volume and items of the order as well as the shipping method and where you are based.
Depending on the country of delivery, you might have to pay import duties, taxes, and customs clearance fees which are not included in the item price or shipping cost.
As the buyer, you are solely responsible for any of these charges.
You can check out the total shipping cost at checkout. For countries outside the EU, please contact us.

Returns
You have 30 calendar days to return an item from the date you received it.*
To be eligible for return, your item must be unused and in the same condition as you received it.
Your item needs to have a receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your method of payment.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping back
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.

Refund
If you receive a refund, the cost of shipping will be deducted from your refund.

Questions
If you have any questions feel free to contact us.
info@kern02.com

Contact adress
Kern02 bv
Oostmalsesteenweg 167
2310 Rijkevorsel
Belgium